Returns & Exchanges
We stand by the durability of our gear and want you to be completely satisfied with your purchase. If your pack or apparel isn't the perfect fit for your next adventure, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Start Your Return
Visit our online returns portal with your order number and shipping zip code to select the items you wish to send back.
- 2.Print Your Label
Choose between a refund to your original payment method or an instant store credit, then download and print your prepaid shipping label.
- 3.Pack It Up
Place your items in their original packaging with all tags attached and secure the prepaid label to the outside of the box.
- 4.Drop Off and Track
Drop your package at the designated carrier location; you will receive a confirmation email once our warehouse has processed your return.