Frequently Asked Questions

Everything you need to know about our gear and services.

What is the MAP Guarantee?

The MAP Guarantee (Maintenance, Repair, and Replacement) ensures that we stand behind the quality and durability of our products. If your gear fails due to a manufacturing defect, we will repair or replace it to keep it in the field and out of the landfill.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the United States. Expedited options are available at checkout if you need your pack or apparel sooner for an upcoming adventure.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.

How should I clean my Topo Designs bag?

We recommend spot cleaning with a damp cloth and mild soap. Avoid machine washing or drying, as this can damage the hardware and technical coatings of the Cordura fabric.

Do you offer international shipping?

Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the order.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment payments through Shop Pay.